Advisory Board Services

An Operator On Your Board. Not Another Academic Or Ex-Consultant.

Most eCommerce advisory boards fill seats with ex-McKinsey people, retired CEOs, and academics — folks with impressive titles who have never personally fought a card-testing attack at 2am. I’m available for a board seat or advisory role. I’ve run eCommerce brands across regulated consumer verticals for 25+ years. I show up as a peer who’s been in the trenches, not a credentialed observer.

$100M+ in cumulative eCommerce sales across our Yabai LLC portfolio
25+ years operating real stores in regulated verticals
Tactical AND strategic — fluent in code, ops, and growth
Available between meetings, not just at the boardroom

Engagement At A Glance

  • Quarterly board meetings (in person or remote)
  • Monthly 1:1 check-ins with founder / CEO
  • Office hours between meetings — text me
  • Real operational feedback, not pep talks
  • Engagement scoped per company
Start The Conversation

Discovery calls are free · Engagements start at $9K/year

⭐ 25+ Years Operating
💰 $100M+ In Real Sales
🏪 Multi-Brand Portfolio
📍 Tampa, FL — USA Based
🤝 Peer To Founders, Not Performer
John Fidi, Owner of Go Live Design Co. — operator-led advisory board member for eCommerce companies
About John Fidi

The Operator You Actually Want In The Boardroom.

I’ve spent 25+ years building and running real eCommerce businesses. Not consulting. Not advising from the sidelines. Running them — handling payment processor escalations at 2am, fighting chargeback storms, debugging plugin conflicts during Black Friday, hiring (and firing) ops teams, negotiating with carriers.

Yabai LLC is a multi-brand holding company I’m a partner in — I founded the brands in our portfolio. We operate in regulated consumer verticals — the hardest-mode eCommerce there is, where every platform decision has compliance implications and every checkout has to survive bot attacks designed to take you down.

When I show up to your board meeting, I’m not performing expertise. I’m bringing the lessons from $100M+ in real sales and the scars that go with them.

Based in Tampa, FL · Available 7am–1am ET, 7 days a week · Reachable between meetings, not just at them.

Why This Matters

Most eCommerce Boards Are Filled With People Who’ve Never Actually Sold A Product Online.

Your board is supposed to be the room where the hardest conversations happen — about strategy, growth, risk, succession. If everyone in the room is a former enterprise software exec or a finance background advisor, no one is asking the operational questions your business actually faces.

🎩

Window-Dressing Advisors

Big names that look impressive on the pitch deck but disappear between quarterly meetings. Your day-to-day operational reality never reaches them.

📚

Strategy-Only Mode

Frameworks and decks but no fluency in how WooCommerce actually breaks at 50K orders/month. Strategic guidance you can’t actually execute.

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Performative Expertise

Advisors who built their careers in Adjacent Industry — and answer eCommerce questions with case studies from 15 years ago in a different category.

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Available 4 Days A Year

Quarterly meeting, brief 1:1, gone. When a real eCommerce crisis hits in week 7 — chargebacks, plugin outage, conversion drop — they don’t pick up.

What I Bring To The Table

Operator Expertise Across Four Hard Areas

The areas where most eCommerce companies actually lose money — and where most board advisors can’t help because they’ve never been in the seat.

1

eCommerce Strategy & Growth

P&L pressure-testing, AOV / LTV strategy, channel mix decisions, pricing experiments. The strategy your team should be running quarterly but rarely has the bandwidth for.

2

Technical Depth + Risk

Platform decisions, hosting + infrastructure costs, security posture, plugin risk, downtime mitigation. Stuff your CTO will tell you matters and your CEO won’t understand — I translate both directions.

3

SEO, Growth, & Acquisition

Organic strategy, paid efficiency, content investment, attribution honesty. I’ll tell you when your marketing team is selling you on vanity metrics that don’t compound.

4

Governance & Crisis Response

Chargeback storms, payment gateway problems, regulatory shifts in your vertical, key-person risk. I’ve personally survived these in my own businesses. I know what good response looks like.

The Operator Difference

I’m A Peer To Your Founders. Not Another Person At The Table To Impress.

Most advisors are performing for the board. I’m there as someone who built and operates multiple brands inside a multi-brand eCommerce holding company, and wants to help you avoid the mistakes I’ve personally made (and made expensive).

$100M+ Cumulative eComm Sales
25+ Years Operating
3 Active Brands In Portfolio
7 Days A Week Available

Yabai LLC operates eCommerce brands in regulated consumer verticals — the hardest-mode eCommerce there is. Specific brand identities available on qualified consultation calls.

How It Works

From First Conversation To Board Seat

No agency-style 12-month sales cycle. Discovery to engagement in 2-4 weeks if it’s a fit.

1

Discovery Call

Free 30-min call. You walk me through your business, current board, what’s missing. I tell you whether I’m a fit or not — straight answer.

2

Mutual Diligence

You send financials, current operating context. I share specifics about my own business so you can pressure-test whether my experience translates.

3

Engagement Scoped

Fixed annual retainer, defined responsibilities, agreed cadence. Term is typically 12 months with mutual option to renew. No equity-only deals.

4

Quarterly + Always-On

Show up to quarterly meetings prepared. Monthly 1:1 with founder. Available by text/email between for crisis or quick takes.

Investment

Engagement Tiers — All Cash, No Equity-Only Deals

Cash retainer paid quarterly. Term is typically 12 months. Travel for in-person meetings billed separately.

Basic Engagement
$9K
per year · quarterly meetings
  • 4 quarterly board meetings (2 hours each, remote)
  • Pre-read materials review
  • Quarterly written summary & recommendations
  • Email check-ins between meetings
Request Discovery Call
Active
$25K+
scoped per engagement
  • Everything in Engaged, plus
  • Weekly or biweekly involvement
  • Specific operational projects (M&A diligence, exec hire, platform migration)
  • In-person availability for key meetings
Request Discovery Call
FAQ

Common Questions

Do you take equity-only deals?

No. I’m running multiple businesses already and equity-only board roles don’t make sense for my time. Cash retainers only. I’m open to cash + small equity hybrid if the company is venture-backed and equity is a meaningful component of total comp.

What size companies do you advise?

eCommerce businesses doing $2M–$50M annual revenue is the sweet spot. Below $2M and the structural problems are usually different. Above $50M and you typically need enterprise board members with specific PE/IPO experience. I sit comfortably in the messy-middle scale where operational fluency matters most.

What categories / verticals do you work in?

I personally run brands in regulated consumer verticals (think: products that require age verification, geo restrictions, payment processor scrutiny). I’m fluent in eCommerce broadly — supplements, CBD-adjacent, adult, firearms, vape/nicotine, and other “tough” categories. If your business is in regulated territory, my expertise is unusually relevant. I also advise mainstream eCommerce.

Will there be conflicts of interest with your own businesses?

Disclosed upfront. I won’t take a board seat at a direct competitor of my own brands. Any potential overlap gets discussed on the discovery call — I’d rather lose the engagement than create a problem later.

How many advisory roles do you take simultaneously?

Maximum 3-4 active engagements at any time. This protects the quality of attention I give each one. If I’m full, I’ll tell you on the discovery call and we can revisit later.

Can you just consult instead of formally joining a board?

Yes. Many engagements are advisory (not formal board seats) — same structure, no fiduciary or legal exposure on my side, but the same quarterly + monthly cadence. We discuss whether formal board membership makes sense during the discovery call.

Looking For An Operator On Your eCommerce Board?

Free 30-minute discovery call. Send a brief intro of your business and what you’re looking for. If it’s a fit, we move fast.