Last Updated: May 13, 2026

Go Live Design Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what we collect, how we use it, who we share it with, and the rights you have over your data.

This policy applies to golivedesign.com and any services purchased through it.

1. Who We Are

Go Live Design Co. is a Florida-based WooCommerce and eCommerce consulting business. Our mailing address is PO Box 249, Land O’ Lakes, FL 34639. You can reach us at our contact page or 813.419.2766.

2. Information We Collect

Information You Provide Directly

  • Contact form submissions — Name, email address, phone number, company name, and any details you include in the message body. We use WPForms to collect and store these submissions.
  • Service requests and consultations — Information about your website, business, technical setup, and the problem you want us to address.
  • Order information — When you purchase a service through our store, we collect your name, billing address, email address, phone number, and order details via WooCommerce.
  • Payment information — Card and payment data is collected and processed directly by Stripe and PayPal. We do not store your full card numbers on our servers. We only receive a confirmation of payment and the last four digits for our records.
  • Account information — If you create an account on our store, we store your username, email, and any profile details you provide.

Information Collected Automatically

  • Cookies — Our site uses cookies to maintain your session, remember items in your shopping cart, and analyze how visitors use the site. You can disable cookies in your browser settings, though some site features may not work properly without them.
  • Server logs — Our hosting provider, Kinsta, records standard web server data including IP address, browser type, pages visited, and timestamps. This is used for security, performance monitoring, and troubleshooting.
  • Security and CDN data — Cloudflare provides our content delivery and security layer. Cloudflare may collect IP addresses, browser fingerprints, and request data to identify and block bot traffic, DDoS attacks, and other security threats.
  • Analytics data — We use Google Analytics 4 and Google Search Console to understand how visitors find and use our site. These services may collect data including IP address (anonymized), pages viewed, time on site, device and browser type, referral source, and approximate geographic location.
  • Site Kit by Google — A WordPress plugin that connects Google Analytics, Search Console, and other Google services to our admin dashboard. It transmits the same categories of data as the services it connects.

3. How We Use Your Information

We use the information we collect to:

  • Deliver the services you’ve purchased
  • Respond to your inquiries and provide customer support
  • Process payments and prevent fraud
  • Send order confirmations, service updates, and transactional emails
  • Improve our website, content, and service offerings
  • Comply with legal obligations (tax records, accounting, etc.)
  • Protect our site and customers from abuse, fraud, or security threats

We do not sell your personal information to third parties. We do not use your data for advertising on behalf of other companies.

4. Who We Share Your Information With

We share your data only with service providers that help us run our business. Each provider has its own privacy policy governing how they handle your data:

We may also share your data when legally required — for example, in response to a valid subpoena, court order, or government request — or to protect our rights, property, or safety.

5. Cookies

This site uses several types of cookies:

  • Essential cookies — Required for the site and shopping cart to function. These cannot be disabled.
  • Analytics cookies — Used by Google Analytics 4 to understand site traffic. Anonymous in aggregate.
  • Security cookies — Used by Cloudflare to identify legitimate visitors and block bots.
  • WooCommerce cookies — Track your cart contents, recently viewed products, and order status.

You can control cookies through your browser settings. Most browsers let you block cookies, delete existing cookies, or alert you when cookies are being set.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the personal information we have about you
  • Correction — Ask us to correct inaccurate or incomplete information
  • Deletion — Request that we delete your personal information (subject to legal record-keeping requirements)
  • Opt-out — Unsubscribe from any marketing communications at any time
  • Data portability — Receive your data in a portable format
  • Restriction — Ask us to limit how we use your information

To exercise any of these rights, contact us at our contact page. We’ll respond within 30 days. California residents have additional rights under the CCPA; EU/UK residents have additional rights under GDPR.

7. Data Retention

We retain personal information only as long as needed for the purposes outlined in this policy:

  • Order records — Retained for 7 years for tax and accounting purposes
  • Contact form submissions — Retained for 2 years unless a service relationship is established
  • Analytics data — Retained per Google Analytics 4 default settings (14 months)
  • Server logs — Retained per Kinsta’s standard retention schedule (typically 30 days)

8. Security

We take security seriously. Our site runs on Kinsta managed WordPress hosting with Cloudflare protection in front of it. Payment processing is handled by PCI-compliant providers (Stripe, PayPal) so we never see or store full card numbers. Administrative access requires strong passwords and two-factor authentication where supported.

No system is 100% secure. If you believe your data may have been compromised, please contact us immediately at 813.419.2766.

9. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal data, contact us and we will delete it.

10. International Visitors

Our site and services are operated from the United States. If you access our site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using our site, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. Material changes will be communicated through a notice on our site or by email if you have an active account with us.

12. Contact

Questions about this Privacy Policy or how we handle your data? Contact us:

Go Live Design Co.
PO Box 249, Land O’ Lakes, FL 34639
Phone: 813.419.2766
Web: golivedesign.com/contact