Ten hours of my time, on your store, over sixty days.
Not a retainer and not a project. A block is a pool of hours you own and spend however the work actually demands. I fix things, your developer fixes things, or we split the list between us.
The Block
- Hours logged to the minute, shared with you
- Work in your staging or live, your call
- I brief your developer directly if you want
- Unused hours roll over once
- Audit fee credited against your first block
Stripe or PayPal · work starts the day it clears · no retainer
A block is time, not a deliverable.
Fixed-price projects go wrong on stores like yours because nobody can see inside the store before quoting. So the quote either pads for the unknown or the scope fight starts in week two. A block skips both.
You buy ten hours. We agree what to spend them on, in what order, and I log every one of them so you can see where they went. If a job turns out to be simpler than expected, the leftover hours are still yours for the next thing.
Most stores start with one block off the back of an audit, then buy another when something new comes up. Nobody is locked into anything.
How the hours are tracked
If a job is going to need more than the hours you have left, you hear that while there is still time to decide, not when the invoice arrives.
Your developer, me, or both.
The in-house dev is usually the person who kills an outside consultant. This is built so that does not have to happen.
What ten hours usually goes on
Real examples from the same kind of store you are running. Most of these are one to three hours each, which is why ten goes further than it sounds.
Checkout repair
Fixing the step that silently drops orders on mobile, the shipping field on a digital product, the coupon logic that fails on tax.
Speed work
Killing render-blocking scripts, fixing image and font delivery, getting the cart and product templates back under control.
Plugin conflict triage
Finding which two plugins are fighting, removing the duplicate doing the same job twice, making updates safe again.
Tracking repair
GA4 and pixel events that double-fire or never fire, consent-mode breakage, getting your reported numbers back to reality.
Payments and processors
Gateway configuration, failover when one method goes down, high-risk posture and the chargeback exposure underneath it.
Bot and fraud mitigation
Card-testing lockdown, WAF and rate limiting, cleaning the fake traffic out of your reporting.
Crawler and AI access
Cloudflare bot rules that are quietly blocking Googlebot, robots and sitemap conflicts, canonical and parameter mess.
Migrations
Shopify or BigCommerce onto WooCommerce, delivered as blocks rather than a fixed-price project. Quoted after a free look.
Nothing here is buried in a contract.
Six to ten deep accounts at a time is the whole book. That cap is the reason the response times on this site are real.
Straight answers.
You will know before the hours run out, not after. When a task is going to overrun, I say so while there is still time to reorder the list, cut something, or buy a second block.
What does not happen is a surprise invoice. The block is the ceiling unless you explicitly raise it.
They roll over once, into another sixty-day window. After that they expire, which is the honest trade for not charging a retainer and for holding capacity open.
In practice almost nobody leaves hours on the table. The list is always longer than ten hours.
No. If you already know what needs doing, buy a block and we start on it. The audit is for when you do not know what is wrong, or you want the whole list rather than the three things you already suspect.
If you do buy the audit first, its $599 comes off your first block, so it costs you nothing to start there.
Preferably, yes. I find, your team chooses, nobody loses a job. A good share of what I would report is already on your developer’s list and has simply never been given the hours.
I am happy to spend block time briefing them and reviewing their work rather than doing it myself, if that is the cheaper path for you.
For a block, usually yes, since this is the part where things actually get changed. You decide the level, and staging first is fine by me.
The free look and most of the audit happen from outside your store, so nothing needs access until you have already seen the quality of the work.
No. Supplements, sexual wellness, CBD and nutra are the normal work here, not a surcharge. I run a store in that world, which is why the answer is not the one most agencies give you.
Ten hours. Sixty days. $1,500.
Buy a block and the work starts the day payment clears. If you would rather see the quality first, the free look costs you one line.